FREE nationwide delivery available on all orders above €50*
*This excludes all Canoes & Kayaks, you will need to contact us and we will find the cheapest way to get a canoe or kayak to you.
Delivery charges on orders under €50 are €8.
Please note that we only deliver to the Republic of Ireland.
We use a 3 Day service and this includes insurance on all parcels up to €150.
We use our own transport to deliver large Canoes and Kayaks and delivery times may be increased to fit in with our transport logistics.
We send smaller orders by various couriers or an Post both of which will require a signature on receipt. If there is nobody available at the delivery address to accept delivery a card will be left to inform the recipient of where the parcel can be collected. It then becomes the recipient's responsibility to collect the parcel. We accept no liability if the delivery is not made due to the recipient not being available. If the recipient fails to collect the parcel in good time the goods will be returned to us and a charge will be made for redelivery to that or an alternative address.
In the event that you select a business address for delivery, we shall be deemed to have delivered the order to its intended recipient by delivering it to the reception area of the business address.
Please note delivery times listed is working days and does not include weekends or Bank Holidays.
PLEASE NOTE: A working day is Monday - Friday and doesn't include bank holidays orders for next working day delivery will need to be made before 2.00pm.
For soft goods we will dispatch items in stock within 2 working days and you should receive your order within 5-7 working days depending on the courier.
Unfortunately not all Canoes and Kayaks can be sent with a courier due to their size. So we use our own transport to deliver large Canoes and Kayaks and free delivery times may be increased to fit in with our transport logistics. (maybe up to 21 days).
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Some products may at certain times experience delays in supply due to the specialist nature of the sport or unexpected high demands. We will try to keep you informed of the status of any incomplete orders. If products are not likely to be available within a reasonable timescale you will be offered the option of a suitable alternative as close as possible in specification and price or to your original order. You of course have the option to cancel your order and obtain a refund if applicable.
Certain items seen on our website may be limited in availability. We reserve the right to cancel any order made with us in such cases for whatever reason. Refunds will always be honored.
Recipients MUST thoroughly check their boat for damage before the courier leaves. If the boat has arrived damaged then you must sign for it as damaged. Then get in touch with us for the resolution. Every care has been taken to prevent any damage happening to the goods, including careful packaging and minimising how long the boat is in the courier’s warehouse. However, due to the size, shape and weight of the boats accidents can still happen. We will endeavour to prevent this and resolve issues if necessary.